Beginner’s Guide
Download, Sign up & Sign in
- How to download & install QQ International?
- How to sign up and get a QQ number?
- I signed up. Where is my QQ number?
- How to change password?
- How to retrieve password?
- How to update to the latest version?
- How to delete my account?
- Is QQ International on iPhone, iPad or Android?
- How to sign up for QQ VIP account?
Settings
- Where is Settings menu?
- How to change language?
- How to manage sound alerts?
- What’s the knocking sound and how to stop it?
- How to limit who can find me or contact me?
- How to set up auto-reply?
- How to hide my typing status or location?
- How to set up audio and video chat?
- How to customize Settings on different computers?
- How to change my picture and edit profile?
- How to change Theme (background image)?
- Profile picture vs. Chat Window Picture
- Can I see my contact’s QQ Show and have mine too?
- How to calculate QQ membership level?
- How to link email to my QQ ID?
- How to change my display ID?
- How to change profile picture and set up Avatar?
- How to set up identity verification?
Groups and Discussions
- What is QQi Group?
- What is Discussion?
- How to find and join QQi Group?
- How to customize Group message alerts?
- How to create a Group?
- How do I activate my Group?
- How to invite people to join my Group?
- How to upgrade my Group to VIP/Super Group?
- How to customize my profile for a specific Group?
- What’s the difference between Group admin and Group owner?
- How to manage my Groups better?
- Download Group Administrator Guidelines
Manage Contacts
- How to create a new contact category?
- How to move a contact from one category to another?
- How to block contacts?
- How to delete contacts?
- How to customize my status to different contacts and categories?
- How to save additional information on a contact?
- How to rename a contact?
- Why some of my contact names are red?
- How to refer one QQ friend to another?
- How to edit all contacts at once?
- Can I look up my contact information without QQ?
- How to restore deleted contacts?
- Can I export contact information to a file?
- How to permanently delete blocked/deleted contacts?
Search & Make Friends
- How to find my friends?
- How to make new friends?
- Make friends on “Find You” App
- How to invite my friends to join QQ International?
- Find friends on QQi Facebook fanpage
Features in the Chat Windows
- How to separate each chat window?
- How to start video chat?
- How to use chat history?
- How to transfer files?
- How to take screenshot?
- How to use chat translator?
- How to hide pictures in the chat window?
- How to add/manage Emoticons?
- How to merge messages in chat window?
- How to view pictures in original size?
App Box and Applications
- What is the App Box?
- Do I have to re-install Apps when I log in from a different computer?
- What if one of the Apps is not working properly?
- What is Web Directory?
- What is Post Wall?
- What is Post Wall new Trending Tab?
- Free online storage – QQ Disk
- Instaviewer brings Instagram feed to QQi
- Daily Poster Gallery
- How can I get help for QQi Personals?
- Can I build App for QQ International? Yes!
Troubleshooting
- Abnormal activities from my IP
- Account temporarily suspended
- Unable to send friend requests
- I can not add more contacts
- Some of my contacts disappeared
- No QQ icon on Taskbar and I can’t restart the program
- “Time out” during sign-in
- Why sometimes QQ disconnects automatically?
- Why can’t I change my profile picture?
- Error Message: Not a valid Win32 application
- Error Message: Failed to extract files
- Sign-in Denied Due to Message History Encryption
Miscellaneous
- Where is QQ International Service Agreement?
- How to access my friend’s Qzone?
- Is there an English version of Qzone?
- Can I send an email to all my contacts?
- Can I link my QQ mail with other email providers?
- How to report inappropriate user behaviors?
Announcements
